Privacy Policy

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or information about our services
• Apply for employment or driver positions
• Contact us through our website, email, or phone
• Subscribe to our newsletter or communications
• Use our shipment tracking services

This information may include:

• Name, email address, phone number, and mailing address
• Company name and business information
• Driver's license information and CDL credentials (for employment applications)
• Medical card information (for employment applications)
• Employment history and references
• Shipping and logistics information

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Geographic location (country/region level)

How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide freight transportation and logistics services
• Communication: To respond to your inquiries, provide quotes, and send service-related communications
• Employment: To process driver applications and conduct background checks with your authorization
• Improvement: To improve our website, services, and customer experience
• Compliance: To comply with legal obligations and industry regulations
• Security: To protect against fraudulent or unauthorized activity

Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our business (e.g., background check services, IT providers)
• Business Partners: With shippers, receivers, and logistics partners as necessary to complete shipments
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect the rights, property, or safety of BA Express Inc, our employees, or others

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Employment application records are retained in accordance with Department of Transportation (DOT) regulations.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Opt-Out: Opt out of receiving marketing communications from us

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: